Your website. Your AI.
Smarter AI Support, Available 24/7.
Meet the SITS AI Assistant That Knows Your Business.
An intelligent AI assistant that answers questions, discovers products, creates support tickets, and connects customers with your team — all from one chat.
Everything You Need to Deliver Smarter Support.
From intelligent conversations to seamless customer assistance, SITS AI Assistant brings everything together in one powerful platform.
Smart AI Answers
Get instant, accurate answers powered by your website's content.
Automated Support Tickets
Let customers raise and track support requests effortlessly.
Live Agent Support
Connect customers with real people whenever they need extra help.
Product Discovery
Help visitors discover products and find exactly what they're looking for.
24/7 Automated Assistance
SITS AI Assistant helps visitors get answers and support anytime, even outside business hours.
Seamless Website Integration
Easily integrate SITS AI Assistant into your website and let it work alongside your existing customer experience without complicated setup.
Get Started with SITS AI Assistant in 3 Simple Steps.
Bring intelligent customer support to your website with a simple setup. No complicated process, just connect, configure, and go live.
Add the Integration Script
Copy your pre-generated SITS AI integration script and paste it into your website's footer section. It's a simple setup that connects your website with your SITS AI Assistant.
Create Your Project & Connect Data
Create your SITS AI project and configure API connections to bring your business data into the assistant. Choose what you want to display, from products and services to other useful business information.
My Business Project
Your AI project workspace
Connected Data Sources
Product Catalog
Products, prices & details
API Integration
Connect your business data
Custom Business Data
Services & other information
Embed & Launch Your AI Assistant
Once your project and data are configured, simply click the Embed button to activate your SITS AI Assistant. Your AI chatbot is now ready to launch and assist visitors directly on your website.
Website Integration
SITS AI Embed
Your AI Assistant
Project configured successfully
SITS AI Assistant is ready to launch
Ready to make your website smarter?
Start building better customer experiences with SITS AI Assistant.
Request a DemoWho Can Use SITS AI Assistant?
Whether you run an online store, business website, or service-based company, SITS AI Assistant helps you deliver smarter customer support and better customer experiences.
E-commerce Stores
Help customers discover products, get product information, find answers, and receive support throughout their shopping journey.
WordPress Websites
Add an AI assistant to your WordPress website to answer visitor questions and make website support easier.
Shopify Stores
Give your Shopify customers a smarter shopping experience with AI-powered product discovery and customer assistance.
Service-Based Businesses
Answer service inquiries, guide potential customers, and connect visitors with your support team when needed.
SaaS & Technology Companies
Help users understand your software, find relevant information, and get quick answers to common questions.
Agencies & Growing Businesses
Improve website engagement and customer support as your business grows and customer conversations increase.
Works with Your Website Platform
Bring AI-powered conversations to your existing website. SITS AI Assistant supports WordPress and Shopify, along with other website integration options.
Whatever your platform or business type, SITS AI Assistant is ready to help.
Request a Demo
Why Choose SITS AI Assistant?
More than just a chatbot. SITS AI Assistant brings intelligent automation, personalized assistance, and seamless customer support together to help your business serve customers better.
24/7 Customer Assistance
Keep your website visitors supported around the clock with an AI assistant that responds whenever they need help.
Website-Aware AI
Give customers relevant answers based on your website's content, business information, and available products.
Smarter Product Discovery
Help visitors discover relevant products and explore your catalog through natural conversations.
Human Support When Needed
Let customers connect with a live agent whenever a conversation needs personal attention.
Easy Website Integration
Integrate SITS AI Assistant into your existing website, with support for WordPress, Shopify, and other websites.
Organized Support Tickets
Allow customers to create and track support tickets through a convenient conversational experience.
Make Every Customer Conversation Count.
Bring smarter AI-powered support to your website with SITS AI Assistant.
Request a DemoGot Questions? We've Got Answers.
Find answers to common questions about SITS AI Assistant, its features, integrations, and how it can help your business.
What is SITS AI Assistant?
SITS AI Assistant is an AI-powered chatbot that integrates with your website to answer visitor questions, help customers discover products, create and track support tickets, and connect visitors with live agents.
How does SITS AI Assistant work?
SITS AI Assistant uses your website's available content and information to provide relevant answers to visitor questions. It can also assist with product discovery, support ticket management, and live agent handoff.
Does SITS AI Assistant support WordPress and Shopify?
Yes! SITS AI Assistant supports WordPress and Shopify websites. You can bring AI-powered customer assistance to your existing website through the available integration method.
Can SITS AI Assistant answer questions about my website?
Yes. SITS AI Assistant can provide answers using the website content and business information made available to its AI knowledge base.
Can customers create and track support tickets?
Yes. Customers can create support tickets and check their ticket status through the SITS AI Assistant's supported ticket workflows.
Can customers talk to a real support agent?
Yes. When human assistance is needed, customers can be connected to a live support agent through the available handoff feature.
Is SITS AI Assistant available 24/7?
Yes. The AI assistant can provide automated assistance around the clock, helping website visitors even outside your regular business hours.
Can SITS AI Assistant help customers find products?
Yes. For supported product catalogs, SITS AI Assistant can help visitors discover products and find relevant product information through chat.
Does SITS AI Assistant work only for e-commerce websites?
No. SITS AI Assistant can be used by e-commerce stores, service businesses, SaaS companies, agencies, and other businesses with websites that need intelligent customer assistance.